Swiggy Platform Fee Increase: Shock to online food orderers, after Zomato, Swiggy also increased platform fees; Learn full details

Swiggy Platform Fee Increase: If you frequently order food from outside, you may now have to spend a little more. Food delivery app Swiggy has decided to increase its platform fees...

 

Ordering food online has become expensive...

Swiggy Platform Fee Increase: If you frequently order food from outside, you may now have to spend a little more. Online food delivery app Swiggy has increased its platform fee to ₹17.58 per order, up from ₹14.99 previously. This represents an increase of over 17 percent.

It's worth noting that Zomato also previously increased its fees by approximately ₹2.40. Following this decision by both major food delivery companies, ordering food online is now going to be slightly more expensive than before.

Rising costs have increased the challenges for companies.

Swiggy informed users on its app that the platform fee increase is aimed at covering rising operational and maintenance costs. The Iran-Israel war has led to increased tensions in the Middle East, which is clearly impacting LPG and crude oil prices.

Fuel prices have increased costs across the entire food delivery system, from restaurants to delivery partners. This has led to the decision to increase platform charges.  

The burden of expenses will increase on those who order repeatedly.

The increased platform fees of online food delivery platforms like Swiggy and Zomato will most impact those who order food daily or frequently. Students and young people working away from home will see a direct increase in their expenses, especially those who are working remotely.

These small increases can add up to a significant monthly expense due to frequent ordering, which will have a significant impact on the pockets of these users.

Both Zomato and Swiggy have increased their fees.

Online food delivery platform Zomato last week decided to increase its platform fee by nearly 19 percent. While it initially started at just ₹2, it has now risen to ₹17.58 in August 2023.

Swiggy has also increased its platform fees by approximately 17%, making ordering more expensive for customers.