Aadhaar Doorstep Service: How to Book UIDAI's Home Enrolment Facility, Eligibility and Charges Explained

Getting an Aadhaar card or updating Aadhaar details no longer requires every citizen to visit an enrolment centre. The Unique Identification Authority of India (UIDAI) offers a Home Enrolment Service designed for people who are unable to travel due to age, illness, disability, or other mobility-related challenges.

Under this facility, a trained Aadhaar operator visits the applicant's residence to complete enrolment or update procedures, including biometric verification. However, this doorstep service is available only to eligible individuals and carries an additional service charge.

Here's everything you need to know about UIDAI's Aadhaar Home Enrolment Service, including eligibility, booking process, fees, and the services available.

What Is UIDAI's Aadhaar Home Enrolment Service?

The Aadhaar Home Enrolment Service is a special initiative launched by UIDAI to help individuals who cannot physically visit an Aadhaar Seva Kendra or enrolment centre.

Through this facility, eligible applicants can:

  • Apply for a new Aadhaar card.
  • Update personal details in their existing Aadhaar.
  • Complete biometric updates, including fingerprints, iris scans, and photographs.
  • Access Aadhaar-related services from their residence.

The objective is to make Aadhaar services more accessible for citizens facing mobility challenges.

Who Can Use the Doorstep Aadhaar Service?

The Home Enrolment Service is not available to all applicants. It is primarily intended for people who are genuinely unable to visit an Aadhaar enrolment centre.

Eligible applicants generally include:

  • Senior citizens with limited mobility.
  • Bedridden patients.
  • Individuals suffering from serious illnesses.
  • Persons with disabilities who cannot travel to an Aadhaar centre.
  • Other applicants who meet the eligibility criteria specified by UIDAI.

Each request is reviewed before approval to ensure the service reaches those who genuinely require doorstep assistance.

Services Available at Home

Once the request is approved, the Aadhaar operator visits the applicant's residence to complete the required process.

Services available include:

  • Fresh Aadhaar enrolment.
  • Aadhaar demographic updates.
  • Biometric updates.
  • Photograph capture.
  • Verification of required documents.

The operator carries the necessary equipment to complete the enrolment or update process at the applicant's home.

Aadhaar Doorstep Service Charges

UIDAI has prescribed separate service charges for home visits.

For a single applicant at one address:

  • Doorstep service fee: ₹700

If additional family members at the same address also wish to use the service:

  • Additional charge: ₹350 per person

These charges are in addition to the standard Aadhaar enrolment or update fees applicable under UIDAI guidelines.

Applicants should keep in mind that the doorstep service fee covers the operator's home visit and is separate from the regular government processing charges.

How to Book the Home Enrolment Service

Eligible applicants or their family members can request the service through the following methods:

  1. Call UIDAI's toll-free helpline at 1947 and request the Home Enrolment Service.
  2. Alternatively, submit a request to the concerned UIDAI Regional Office through email along with the required supporting documents.

After reviewing the application, the regional office forwards the request to the appropriate Aadhaar registrar or enrolment agency.

Once approved, an Aadhaar operator is assigned to visit the applicant's residence.

When Will the Operator Visit?

After the request receives approval, the assigned Aadhaar enrolment agency generally schedules a home visit within 7 to 15 days.

During the visit, the operator verifies the applicant's identity, collects biometric information if required, checks supporting documents, and completes the enrolment or update process using UIDAI-authorized equipment.

Important Points to Remember

Before requesting the service, applicants should keep the following in mind:

  • The facility is intended only for eligible individuals who cannot visit an Aadhaar centre.
  • Standard Aadhaar update charges apply separately from the doorstep service fee.
  • Required identity and address documents should be kept ready before the operator's visit.
  • The request is subject to approval by the concerned UIDAI authorities.

The Aadhaar Home Enrolment Service provides a convenient solution for senior citizens, persons with disabilities, and seriously ill individuals by enabling them to complete Aadhaar enrolment or updates without leaving their homes.