Facebook Marketplace: Social media platform Meta Platforms is continuously adding new features of artificial intelligence to its platform.

(Facebook Marketplace rolls out new AI tool)

Facebook Marketplace: Social media platform Meta Platforms is constantly adding new artificial intelligence features to its platform. In this vein, a new AI feature is now being introduced for Facebook Marketplace, which could make the buying and selling process easier than ever. With this feature, the frequently asked question by buyers, "Is this still available?", will now be answered by AI itself.

Automatic answers to frequently asked questions

In fact, when someone expresses interest in a product on Marketplace , the first question they often ask is whether the item is still available. Sellers often have to answer the same question repeatedly.

Now, with the help of Meta AI, this task will be made easier. When a buyer asks about availability, sellers can use AI to automatically generate a response based on the information provided in the listing, such as product description, price, availability, and pickup location.

The answer will be ready at the time of creating the listing.

According to Meta, sellers can preview these auto-reply messages while creating a listing and make changes if needed. For example, the AI ​​could create a response like this: “Yes, this item is available now. Do you need any more information?”

This will save time for sellers, and buyers will also get instant information on whether the product they are interested in is currently available for sale or not.

AI will also provide information by looking at the photo

Another highlight of the new feature is that AI can help fill in essential information about a product by looking at its image. Furthermore, it can also suggest potential prices based on similar products being sold nearby. This will make it easier for new sellers to set the right price.

Buyers will see seller information

Changes are also being made to the platform for buyers. A short summary will now appear at the top of a seller's profile on Marketplace, including how long they've been active on Facebook, their friends, and their Marketplace activity.

It will also show the types of items they typically sell and their ratings from other users, making it easier for buyers to trust a seller.

Shipping and order tracking feature for sellers

Meta also noted that businesses and sellers can reach more people by adding shipping options to their listings. They'll also be able to create prepaid shipping labels and track order status through a dashboard. These AI features coming to Facebook Marketplace are considered a major step toward making the buying and selling experience faster, easier, and more reliable.