Meta has introduced Muse, a new personal AI agent designed to do much more than simply answer questions. Instead of only explaining how a task should be completed, Muse can actually carry out many online activities on behalf of the user.

The Facebook parent company says Muse can browse websites, send emails, fill out online forms, book travel and manage multi-step digital tasks. It can also remember useful information from previous conversations and use that context when helping with future plans or recommendations.

Muse represents a broader shift in artificial intelligence from conversational chatbots toward AI agents capable of taking actions. Users can tell the assistant what they want done, after which Muse can develop a plan, perform multiple steps and return when it needs approval or has completed meaningful progress.

What Is Meta Muse?

Muse is Meta's personal AI agent built to assist users with real-world digital tasks.

Traditional AI assistants typically answer a question, generate content or explain the steps needed to complete something. Muse is designed to move beyond that model by taking action directly.

According to Meta, users can communicate with Muse through the dedicated Muse app or directly through WhatsApp, depending on availability. The company says the experience is intentionally designed to feel similar to messaging another person.

For example, instead of asking an AI how to plan a trip and then manually opening multiple websites, a user could assign the broader travel task to Muse.

Muse Can Handle Several Online Tasks

Meta says Muse is capable of performing a variety of common internet-based activities.

It can send and manage emails, make travel bookings, browse websites, complete online forms and coordinate several steps required for a larger task. It can also create personalised plans and continue working on goals that take longer to complete.

This makes Muse closer to a digital assistant that can actively operate online rather than simply provide instructions.

For more complex jobs, the agent can break the objective into smaller stages and work through them sequentially.

It Can Continue Working After You Close the App

One of Muse's most notable features is its ability to keep working even after the user exits the application.

Meta says longer-running jobs do not necessarily stop when the conversation window is closed. Muse can continue advancing the task and return when something changes or when it requires the user's approval.

This could be useful for tasks that require visiting several websites, completing multiple forms, comparing options or waiting for intermediate steps.

However, users are not expected to surrender complete control.

For sensitive actions, Muse can pause and ask permission before proceeding.

Approval Is Required for Sensitive Actions

Meta says Muse checks with users before carrying out certain important activities.

Examples include sending an email or making a purchase. Instead of automatically completing every action, the agent can stop at the point where explicit permission is appropriate.

Meta also says users can view an audit trail showing what Muse has done and what it plans to do next.

This approval system is especially significant because an AI capable of interacting with external websites and services can potentially perform actions with real financial or personal consequences.

Muse Can Remember Information From Earlier Conversations

Muse also includes a memory system designed to make the assistant more personalised over time.

The agent can remember useful details that a user previously shared and apply them during future tasks or suggestions. The supplied article similarly notes that information from earlier conversations can be reused to make later assistance more relevant.

Meta gives examples such as remembering preferences or details relevant to future plans.

The company also says users retain control over this information. They can disconnect connected services and tell Muse to forget particular information it has learned.

Muse Runs on Its Own Secure Virtual Computer

Because Muse needs to interact with websites and connected services, Meta has built a dedicated environment called Muse Secure VM.

A virtual machine, or VM, is essentially a computer environment running in the cloud. Meta says every Muse operates inside its own dedicated secure machine containing the agent, browser and connected data required to perform tasks.

The supplied source also describes this as a way to separate the user's credentials and sensitive information from other AI agents.

This infrastructure is important because an AI agent performing online actions may need to interact with accounts, websites and personal information.

Meta Adds a Separate Sentinel Security Layer

Meta has introduced another security component called Sentinel.

According to the company, Sentinel is kept separate from Muse at the system level and acts as an additional checkpoint for activity reaching the internet.

Meta says actions performed by Muse must pass through Sentinel, which can also trigger requests for user permission when necessary.

The purpose is to create another level of protection between the AI agent and external online services.

Can Muse See Your Passwords?

Meta says Muse itself does not have visibility into a user's passwords or payment methods.

Credentials provided for connected services are kept in secure storage. This means Muse can use the necessary authentication without directly seeing the underlying password information, according to the company.

The source supplied for this article also states that Muse does not directly access passwords or payment data stored in the protected environment.

This distinction is especially important for an AI agent that may need to sign into websites or participate in online shopping.

Muse Can Also Help With Purchases

Meta says Muse will be capable of assisting with purchases as part of its broader online-task functionality.

The company has partnered with Stripe's Link service for checkout. Meta says Link can create a one-time-use card for agent-based transactions so that a user's actual card details remain hidden from the merchant interaction.

Shop Pay support is also planned, while Meta says 1Password integration is expected to allow Muse to work with credentials users already maintain through that service.

As with other sensitive actions, purchases require an appropriate level of user approval.

Users Can Decide Which Apps Muse Can Access

Another important part of Muse is permission management.

Meta says individuals decide which apps and services the AI agent can connect to and how much access each connection receives.

For email, for example, a user could potentially decide whether Muse is allowed only to read messages or whether it can also send emails on their behalf.

Access can later be changed or disconnected.

This gives users more control over how deeply the agent can interact with their digital accounts.

What About Advertising and Privacy?

Meta says Muse conversations and data stored in the virtual machine are not shared with Meta's advertising systems.

The company also says users can opt out of having their interactions used for training Meta's AI models.

Later in 2026, Meta plans to introduce Muse Confidential VM, which it says will encrypt the entire virtual machine—including user data and conversations—with a key controlled by the user.

Meta claims that, under this setup, even the company itself would not be able to access that protected information.

Where Is Meta Muse Available?

Muse is initially rolling out in the United States on iOS, Android and the web through Muse's website.

Meta says support for AI glasses is also planned.

The company describes most Muse functionality as free, although subscription plans will be available for people who want expanded usage or capabilities.

That means users outside the initial launch market may have to wait before the service becomes available in their region.

How Is Muse Different From a Regular AI Chatbot?

The biggest difference is action.

A standard chatbot might tell you which flights are available, explain how to fill in a form or draft an email for you.

Muse is designed to go further by opening the browser, filling out the form, coordinating the travel booking or preparing the email within the connected environment.

For longer objectives, it can create a plan and continue progressing through the task after the user leaves the app.

This makes Muse part of a newer category of agentic AI, where artificial intelligence is expected to perform tasks rather than simply produce answers.

Meta's Muse Could Change How People Use AI Assistants

Muse shows how quickly personal AI assistants are evolving.

The new agent combines conversational AI with web browsing, task execution, memory, connected services and user-controlled approvals. Instead of repeatedly switching between apps and websites, users may eventually be able to give an AI agent a broader objective and allow it to coordinate much of the work.

For now, however, security and user control remain central to the idea. Meta says users determine which services Muse can access, sensitive actions require permission, credentials remain hidden from the agent, and conversations or VM data are not shared with its advertising systems.

If these safeguards work as intended, Muse could offer a glimpse of how future AI assistants may operate—not merely as tools that answer questions, but as digital agents capable of actually getting work done.